Course Curriculum
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1
Credit Consultants Course 4: Part 2
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Credit Consultant P2: Course 1 - Overview
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Pop Quiz (Must Pass with 100% to Proceed)
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2
Credit - Policy & Procedures
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Reading Task: Credit Policy
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Live Client Task - Reply to Portal Message
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Live Client Task - SMS/App Notifications
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Live Client Task - Send Email
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Reading Task: Credit Procedure
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Live Client Task - Step 1: Import Report
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Live Client Task - Step 2: Email Audit
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Live Client Task - Step 3: Add Dispute Reasons
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Live Client Task - Step 4: Select Accounts to Dispute
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Live Client Task - Step 5: Create Dispute Letter
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Live Client Task - Step 6: Print/Mail Letter
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Live Client Task - Step 7: Close Round/Internal Note
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Live Client Task - Dispute Full Process Task 1
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Live Client Task - Dispute Full Process Task 2
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Live Client Task - Dispute Full Process Task 3
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Live Client Task - Dispute Full Process Task 4
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Pop Quiz (Must Pass with 100% to Proceed)
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3
Credit - Education Credit
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Credit Education - Overview
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Reading Task: Credit Counseling Ethics
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Reading Task: Credit Basics
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Reading Task: Account Types
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Reading Task: Building Credit
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Reading Task: Debt Collection
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Pop Quiz (Must Pass with 100% to Proceed)
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4
Credit - Education Financial
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Education Financial - Overview
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Reading Task: Reposession
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Reading Task: Housing
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Reading Task: Homeownership
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Pop Quiz (Must Pass with 100%)
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5
Credit - Education Laws
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Credit Laws - Overview
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Consumer Laws - Summary
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Pop Quiz (Must Pass with 100%)
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6
Course 1: Internal Resources - Exam
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Course 1: Internal Resources - Exam (Must pass with 90% to proceed)
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About the instructor
Instructor Title
Frances Williams
This is the instructor section. You can use this space to tell and show your students who you are and why you're the perfect person to teach the course you're offering. You can talk about your work and education history, and really anything else that shows off who you are so your students get excited about learning from you. You're the expert after all, this is your chance to shine!