Course Curriculum
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1
Start Here
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Lesson: Welcome to the Team!
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Lesson: Who We Are
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Lesson: Company Overview
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Part 1: Pop Quiz (Must pass with 100%)
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2
WFH - Work From Home Policy
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WFH - Policy
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WFH - FAQ's
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Form - WFH Acknowledgements
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Pop Quiz - WFH Policy (Must pass with a 100% to proceed)
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3
Introduction - Client Workflow
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Introduction - Client Flow Chart (Video)
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Introduction - Client Flow Chart
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Pop Quiz - Client Workflow (Must pass with a 100% to proceed)
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4
Introduction - Corporate Office
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Corporate Office FAQ's
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Pop Quiz - Corporate Office (Must pass with a 100% to proceed)
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5
Introduction - Training & Probationary Period
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90 Day Probationary Period
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Customer Service (C.E.) Evaluation
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Template - Customer Service (C.E.) Evaluation
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Pop Quiz - Probationary Period (Must pass with 100% to move forward in the training)
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6
Credit Consultant Part 1: Course 1 Exam (Must Pass with 90%)
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Part 1 Course 1: Exam (Must pass with 90% to proceed)
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About the instructor
Instructor Title
Frances Williams
This is the instructor section. You can use this space to tell and show your students who you are and why you're the perfect person to teach the course you're offering. You can talk about your work and education history, and really anything else that shows off who you are so your students get excited about learning from you. You're the expert after all, this is your chance to shine!